OTRS Installation!!!
OTRS INSTALLATION STEP BY STEP OTRS: OTRS , an initial-ism for O pen-source T icket R equest S ystem, is a free and open-source trouble ticket system software package that a company, organization, or other entity can use to assign tickets to incoming queries and track further communications about them. Key features: Adding a note to the logged ticket. Assigning/modifying priority for your logged ticket. Escalating tickets. Statistics of the tool. Excellent GUI INSTALLATION STEP BY STEP: Operating system : Oracle linux (recommended due to its less dependencies) IP ADDRESS : 192.168.247.131 SERVER NAME : server.root.local ...